Why do the full digital transformation assessment as a National Society?
The full Digital Transformation Assessment (DTA) is for members in any national society (NS) aiming to digitally transform their organization. The assessment addresses the broader ecosystem of digital transformation and provides an in-depth analysis of the organisation’s people (culture, leadership, strategy, skills), processes (organizational structure, budget, privacy), and technology (data and digital).
In particular, it can provide a grounded insight by presenting the what, why and how of digital transformation. The goal is to improve the data and digital capabilities of an organization by creating a roadmap for Digital Transformation.
What does the process look like?
The Digital Transformation Assessment is oriented towards building consensus in the organisation about digital transformation needs and priorities. It takes about 6 weeks to facilitate the entire assessment if resources are prioritized for it. The assessment process consists of a series of interviews and workshops counting up to ~35 hrs in total (excluding preparation and analysis time).
Who should participate in my NS’s Digital Transformation Assessment?
The assessment requires two facilitators (1 internal and preferably 1 external to the NS). In total, facilitation counts up to approximately 150 hours. In addition, the assessment requires participation of a broad stakeholder group, consisting of ~15 individuals such as:
- SG/ director
- Main stakeholder / problem owner
- Head of operations / disaster management
- Head of communications
- IT / IM / PMER leads
- Data champion
- Policy officers (2)
- District leads (2)
- District staff (2)
What is the scope?
This assessment was designed for setting digital transformation priorities for the domestic humanitarian services of a national society. The IFRC Digital transformation Strategy assumes that by focusing on the digital transformation of the humanitarian services, the other supporting functions such as HR, Finance, Communication, Marketing and others will follow.
Although the separation of departments is not so clear cut, humanitarian service delivery should be the top priority of our digital transformation. It provides a clear why and has the biggest impact on our work. The assessment is designed to give direction by setting priorities for the future, by developing a roadmap to go from the current maturity level to the next. The assessment describes for each topic what to have in place, or what to realize, but it does not give detail on how to achieve that. The “how” is very context specific and will be part of the projects that are initiated in a digital transformation program that can be initiated after the assessment. The assessment is not designed to deliver extensive data quality assessments, neither does it provide an in-depth analysis of cloud and tooling services. Instead, it offers an in-depth insight of all the relevant topics in a digital transformation, and how the national society can mature over time on each topic.
The assessment will not recommend large organizational restructuring or complete business model innovations. Rather, it aims at building from already existing organizational assets by deploying a holistic approach to become a more digital and data-driven version of itself.
Learn how to facilitate your NS through the full digital transformation assessment
We train new cohort of facilitators throughout the year. Do you want to be included in this training? Send a note to liselot.kattemolle@ifrc.org and we will be in touch.